Air Canada Seat Assignment Online


How do I get seat assignment on an Air Canada Flight booked with United?



Seat Assignments/Upgrade Options for UA Codeshare on Air Canada Metal?

I have an upcoming UA flight (operated by Air Canada) which is a Boeing 777-200LR, but since it will not let me get seats assigned (booked in BF) on this leg I cannot tell if it is 2 cabin or 3 cabin and don't know how to identify which it would be.

Anyone have tips on how to do that? Also, if it is 3 cabin can I call them and try and apply a GPU, since it also will not let me do that online?

Last edited by FlyinHawaiian; May 28, 14 at 6:23 pm Reason: retitled thread
 
Programs: GS, Hilton Gold, Marriott Gold, *gold
 
May 28, 14, 9:56 am
 
Location: Saginaw, Michigan (MBS)
Programs: UA 1K MM, Marriott/*wood Gold, IHG Plat, Hilton ♢, Caesars ♢, National Exec, Sixt Plat
If it's Air Canada metal, it's only a 2-class flight--they do not offer an international first class product. Also note that GPUs cannot be used on Air Canada.

You should be able to call Air Canada to get seat assignments...And perhaps do through their website if you have the AC confirmation number--should be listed at the top of your itinerary when viewing it on united.com.
 
May 28, 14, 10:09 am
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Programs: Lifetime (for now) Gold MM, HH Plebe, Giving Tootsie Pops to UA employees, & a retired hockey goalie
As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
 
May 28, 14, 10:12 am
 
Programs: GS, Hilton Gold, Marriott Gold, *gold
Great tips, I always love the creative ideas I get by listening to the pros!
Originally Posted by goalie
As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
 
May 28, 14, 10:17 am
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Programs: Lifetime (for now) Gold MM, HH Plebe, Giving Tootsie Pops to UA employees, & a retired hockey goalie
We all aim to please and let us know how it works out
Originally Posted by micmcguire
Great tips, I always love the creative ideas I get by listening to the pros!
 
May 28, 14, 10:27 am
 
Programs: UA 1K 1MM; DL Plat; Marriott Plat; Hilton Diamond; Hyatt Refugeeist
You may be able to see a seat map on the AC website, but you will not be able to assign seats. Have to call AC for that. And likely wait forever on hold.

AC does have three-class flights, but that's business, premium economy, and economy. Never F.
 
May 28, 14, 10:30 am
Moderator: Hawaii-based airlines & Hawai'i forums
 
Location: Ka ʻĀpala Nui
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott/spg, M life, and Hertz
Yes, I think you will have to call Air Canada with the Air Canada PNR and they should be able to get your seat assignments. I had to do this for some AC flights booked as award travel on UA's website.
 
May 28, 14, 6:25 pm
 
Programs: UA Plat (with 1K luggage tags and handle wrap)
The best way to get AC seat assignments, by leaps and bounds, is to contact them on Twitter.
 
May 28, 14, 8:34 pm
+1. Had the identical problem to solve this week, and phoning them is just an exercise in frustration. I tried multiple times, day and night, weekday and weekend, and was always quoted phone hold times of more than one hour. Makes UA phone res look absolutely fabulous. I don't see how they can do business this way without being embarrassed in the media, but obviously they get away with it somehow. (There is an option to leave your number for an automated call back one hour later, so you don't have to hold.) I'd say this was a third-world airline, but I've dealt with Uzbekistan Airways and they are far better on the phone.
Originally Posted by mgcsinc
The best way to get AC seat assignments, by leaps and bounds, is to contact them on Twitter.

Last edited by Starman; May 31, 14 at 12:38 pm
 
Location: NorCal - 1K 2MM
 
May 31, 14, 12:30 pm
 
Programs: UA*1K, AS MVPG75, AA EXP, BA Gold, Fairmont Plat, MR/SPG Gold, Carlson Gold, HH Gold
You can pick your seat here if you have the AC PNR (they worked nearly 2 years to get this link up - and it only works sometimes)

https://services.aircanada.com/Servi...method=english

Depending on your booking class, a seat assignment may cost money.

An hour on hold with AC is standard operating procedures for this joke of an airline.
 
May 31, 14, 1:28 pm
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How can I check in for my Air Canada (AC) flight?

You may check-in for your Air Canada (AC), including Air Canada rouge and Air Canada Express, flight with the following options:

  • Online check-in (Web check-in)
  • Mobile check-in
  • Self-service kiosk check-in at the airport
  • Ticket counter check-in at the airport

Does Air Canada (AC) have online web check-in?

Yes, you may check-in for your Air Canada (AC) flight online starting 24 hours before the scheduled departure time to receive a mobile boarding pass on your mobile device or a printable boarding pass. You may use this option if:

  • you have an electronic ticket and the first flight is on Air Canada (AC)
  • you know your reservation with your confirmation code, e-ticket number, or frequent flyer account
  • you are not a special needs passenger (for example an unaccompanied minor or traveling with a pet)
  • if you are part of a group reservation then you may check-in up to nine passengers at a time

Can I check bags with the Air Canada (AC) online web check-in?: Yes, you may check bags but you must drop them at the airport baggage drop before the check-in deadline for your flight.

Can I pay bag fees with the Air Canada (AC) online web check-in?: Yes

Can I select or change my seat with the Air Canada (AC) online web check-in?: Yes

Does Air Canada (AC) offer mobile check-in?

Yes, you may check-in for your Air Canada (AC) flight with your mobile device starting 24 hours before the scheduled departure time to receive a mobile boarding pass on your mobile device. You may use this option if:

  • you have an electronic ticket and the first flight is on Air Canada (AC)
  • you may access your reservation with your confirmation code, e-ticket number, or frequent flyer account
  • you are not a special needs passenger (for example, an unaccompanied minor or traveling with a pet)
  • you are part of a group reservation (you may check-in up to nine passengers at a time)
  • you are departing from an airport which accepts mobile boarding passes (if not, then you may check-in and print a boarding pass at the self service kiosk or ticket counter)
  • you are not traveling with an infant (a printed boarding pass is required)

Does Air Canada (AC) offer curbside check-in? (US Carriers only)

No

Does Air Canada (AC) offer self-service kiosk check-in?

Yes, you may check-in for your Air Canada (AC) flight at the airport kiosk from 45 minutes to 12 hours before the scheduled departure time and receive a printed boarding pass.

Can I check bags with the Air Canada (AC) self-service kiosk check-in?: Yes, within 4 hours of your scheduled departure time for flights from Canada or the U S, 3 hours for international flights (except Tokyo-Narita - 2 1/2 hours)

Can I pay bag fees with the Air Canada (AC) self-service kiosk check-in?: Yes

Can I select or change my seat with the Air Canada (AC) self-service kiosk check-in?: Yes

Does Air Canada (AC) offer ticket counter check-in?

Yes, you may check-in for your Air Canada (AC) flight at the airport ticket counter from 30 minutes to 4 hours before the scheduled departure time and receive a printed boarding pass.

Can I check bags at the Air Canada (AC) ticket counter check-in?: Yes

Can I pay bag fees at the Air Canada (AC) ticket counter check-in?: Yes

Can I select or change my seat at the Air Canada (AC) ticket counter check-in?: Yes

Does Air Canada (AC) charge a fee for a seat assignment?

Yes, Air Canada (AC) will charge $10 to $40 CAD per one-way segment for an advance seat assignment if you are traveling on a Tango fare within Canada and the U S. However, seat selection within 24 hours of departure time is complimentary.

When do I need to check-in for my Air Canada (AC) flight?

The minimum time to check-in for an Air Canada (AC) flight is:

  • 45 minutes before scheduled departure time for Canada flights (20 minutes for Toronto City Airport YTZ).
  • 60 minutes before scheduled departure time for international flights.

When do I need to arrive at the airport for my Air Canada (AC) flight?

Suggested arrival time:

  • 90 minutes before scheduled departure time for Canada flights
  • 2 hours before scheduled departure time for international flights (including U S, Mexico, and the Caribbean)
  • 3 hours before scheduled departure time for flights from Lisbon and Tel Aviv

Minimum required check-in time with carry-on baggage:

  • 45 minutes before scheduled departure time for Canada flights (20 minutes for Toronto City Airport YTZ
  • 60 minutes before scheduled departure time for international flights.)

Minimum required check-in time with checked baggage:

  • 45 minutes before scheduled departure time for Canada flights (20 minutes for Toronto City Airport YTZ
  • 60 minutes before scheduled departure time for international flights.)

When do I need to be at the boarding gate?

Boarding closes at the following times for Air Canada (AC) flights:

  • 20 minutes before scheduled departure time for Canada and to/from the US flights
  • 30 minutes before scheduled departure time for international flights to/from Canada (not including the US and Israel)
  • 60 minutes before scheduled departure time for flights from Tel Aviv, Israel.

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